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Brand Overview

Ivi Casino is an online gaming platform that has been in operation since 2018. The company is owned and operated by Lissabon SGPS SA, a Malta-based firm licensed by the Malta Gaming Authority (MGA) under license number MGA/B2C/343/2016. Ivi Casino offers its services to players worldwide, providing a diverse range of games from various software providers. With a sleek and modern website design, Ivi Casino aims to deliver an engaging online gaming experience for its users.

Registration Process

To start playing at Ivi Casino, prospective members must first register https://ivicasino12.com on the platform. The process is straightforward and can be completed in several easy steps:

1. Click on the “Join” button located at the top right corner of the website’s main page.
2. Fill out a registration form with basic personal details such as name, email address, phone number, date of birth, and country of residence.
3. Choose a username and password for accessing your account.
4. Confirm your registration through an automatic verification process via email or SMS.

Upon successful completion of the registration form, new members are asked to verify their identity by providing valid government-issued ID documents. This is in accordance with the Malta Gaming Authority’s regulations regarding player identification.

Account Features

Once registered and verified, Ivi Casino users can access a variety of features within their personal account section:

• Account Management: Update your profile information, change security settings, or edit notification preferences.
• Deposit/Withdrawal History: Review all transactions made through the platform.
• Game History: Access records of games played, including stakes placed and outcomes.

Moreover, Ivi Casino offers a dedicated section for responsible gaming practices. This area provides tools to help users monitor their behavior and maintain control over their online activities:

• Reality Check
• Deposit Limits
• Self-Exclusion (temporary or permanent)
• Time-Out

These measures are designed to foster a safe and enjoyable gaming experience, according to the platform’s terms of service.

Bonuses

Ivi Casino offers various incentives for both newcomers and seasoned players. Upon signing up, users can claim:

1. Welcome Package : A three-part bonus package consisting of 100% match up to €300 (first deposit), 50% match up to €200 (second deposit) on the second day after initial deposit, and a free spins bundle.
2. Deposit Bonus Terms :
   • Minimum deposit for each offer: €20.
   • Maximum conversion from bonus credits to real cash: x5 times.

Additionally, regular promotions include:

1. Free Spins
2. No-Deposit Bonuses
3. Cashback Offers

Please note that individual terms and conditions may apply to these offers; it’s essential to review them carefully before claiming any incentives.

Payments and Withdrawals

Ivi Casino supports multiple payment methods for both deposits and withdrawals:

• Supported Deposit Methods : Visa, Mastercard, Bank Transfer (Skrill, Neteller), and E-wallets.

• Minimum Deposit Amount : €20 via most options; 10€ for e-Deposit and e-Wallet.

• Maximum Daily/Weekly Withdrawal Limit applies per account:

  • €3,000 daily / weekly withdrawal limit for basic accounts;
  • Increased limits available on VIP plans (more information in the relevant section below).

Withdrawals are processed within a 24-hour timeframe after request submission. Users must ensure their account balance is positive before requesting withdrawals.

Game Categories

The Ivi Casino gaming library features numerous categories catering to diverse interests and player preferences:

1. Slots : Hundreds of games, including:
   • Classic Slots
   • Video Slots (3D Graphics)
   • Jackpot Games
   • High RTP slots
2. Table Games : Variety of table classics:
   • Roulette
   • Blackjack
   • Baccarat
   • Poker

Ivi Casino boasts an extensive collection from leading software providers, such as NetEnt and Microgaming.

Software Providers

The Ivi casino game portfolio has been curated by integrating the best content from numerous renowned software development companies:

1. Netent : Over 200 high-quality titles featuring innovative graphics, engaging gameplay, and user-friendly interfaces.
2. Microgaming : Offers hundreds of slots with various themes, progressive jackpots, and unique features.

More software providers are listed within the website’s ‘Games’ tab; explore to discover new and exciting games!

Mobile Version

For seamless access on-the-go, Ivi Casino is optimized for mobile devices (smartphones & tablets):

• Responsive design: Games load smoothly in any browser or through native apps.
• Cross-platform compatibility with major operating systems (iOS and Android).

No dedicated app download required; simply navigate to the website via your preferred mobile device’s web browser.

Security and License

To ensure player security, Ivi Casino is fully compliant with various regulatory requirements:

1. Encryption : Data protection through SSL encryption.
2. Fairness : Regular audits by independent testing agencies (e.g., eCOGRA).

Moreover, the Malta Gaming Authority has granted a license to operate under number MGA/B2C/343/2016; view details on their dedicated licensing webpage.

Customer Support

Should you encounter issues or have questions during your gaming experience:

• Email : Send inquiries directly via email address: support@ivi-casino.com
• Phone: 020-3918-0007 (24/7 availability, including weekend support).

Also available is a detailed FAQ section and knowledge base covering most commonly asked questions.

User Experience

As an Ivi Casino member, users can anticipate a seamless interaction throughout their online gaming journey:

1. Navigational simplicity : User-friendly interface with prominent CTA buttons.
2. Responsiveness: Optimized to suit various screen sizes and devices (desktops, laptops, mobile phones).

Regular updates ensure that the platform remains well-optimized for smoother user navigation.

Performance

Based on past assessments from independent reviewers and user feedback, we have calculated overall performance scores:

1. Overall User Experience : 9/10
2. Customer Support Quality : 8/10